What is an ATS?
The applicant tracking system (or ATS) has an undeservedly bad reputation among job seekers, so in this article Word Dragon aims to explain their purpose and bust some of those myths.
What is an ATS exactly?
An Applicant Tracking System is simply software that an employer uses to manage online recruitment. They are used by an overwhelming majority of large businesses, as well as many medium-sized ones, to support their handling of CVs, applicant information and the recruitment process. Job sites, such as Indeed and LinkedIn, also use them.
Why are ATS used?
Companies in the UK use applicant tracking systems to speed up the time it takes to recruit candidates and to store and retrieve information. Businesses can receive hundreds of applications for one vacancy, ranging from the eminently qualified to those just chancing their luck. The ATS can help them to narrow down a huge number of CVs very quickly, to create a shortlist of potential interviewees.
What problems do ATS cause?
If the ATS is just a benign recruiter tool, why are so many job seekers asking "what is an ATS"? While the benefits for recruiters are clear, the applicant tracking system does require the job seeker to put a tiny bit more consideration into their CV. For maximum readability, they require CVs which are conventionally structured, with the relevant keywords and sensible formatting. There are many different applicant tracking systems on the market, some better than others, so it's worth writing a CV that accommodates even the older systems.
Can my CV be rejected by an ATS?
No, applicant tracking systems do not reject CVs. If you feel that your CV has been rejected by an applicant tracking system, it may be due to your responses to the screening questions. If your online application involved responding to questions when you uploaded your CV, your responses may trigger a rejection. Recruiters can use screening questions to immediately disqualify applicants that don't meet their basic requirements (such as having the right to work in the UK or holding a relevant degree) - and these responses are managed by the ATS. The parameters are always set by a human. Unless you fail the screening questions, a human will almost certainly review your CV.
However, an ATS can sometimes be used to rank CVs based on criteria set by the recruiter and the recruiter can choose whether to review every single CV or just those that the ATS has ranked highly. The recruiter can also use the ATS to perform keyword searches on CVs. That’s why it’s important to align your CV with the job description as closely as possible.
How can I beat the ATS?
The ATS isn't your enemy and you don't need to "beat" it - it's simply a recruitment tool. There are hundreds of applicant tracking systems on the market, every one different. A well-written CV should naturally be read accurately by any ATS, but often seemingly ideal candidates can fall through the gap. To avoid this, there are a few simple rules to bear in mind:
How to write an ATS-friendly CV
To make sure that your carefully-prepared CV is read as you'd wish by an applicant tracking system, bear the following tips in mind:
Use conventional headers for each section
Each section of the CV should be clearly identifiable – Profile, Education or Qualifications, Career History and so on. These are the headings that the applicant tracking system will use to categorise the information on the CV, so don’t be tempted to go off-piste with What You Need to Know About Me or What I Do style headers. Don't use headers that are the same font size and style as the rest of the document - this is best practice when writing for humans as well!
Linear format with no graphics is best
Don’t use tables, text boxes or graphics – the format can be misread when the CV is scanned by older applicant tracking systems, so your carefully-constructed document could end up as nonsense. An applicant tracking system doesn’t care what your CV looks like visually. Your aim is for the CV to be scanned as accurately as possible by the ATS and still look professional to a human. Over-formatting and graphics won’t help you to achieve either aim.
Write chronologically
Write your CV in reverse chronological order. Functional, or skills-based, CVs are harder for applicant tracking systems to categorise accurately.
Use keywords liberally - but not excessively
Make sure you’re using role-specific wording. Ideally, collect a few examples of relevant job adverts and pick out common keywords. These will help you to choose the vocabulary you’ll use in your CV. For a retail job, for example, you may identify “sales” and “customer service” as keywords. Some words will benefit from repeating, as often an ATS will assess the frequency, as well as the presence, of words. Bear in mind, though, that it will still need to read naturally when a human sees it; therefore, excessive keyword stuffing is not recommended!
Beware headers and footers
Use headers and footers for page numbers or to repeat your name, but never for critical information – the ATS may not read it.
Choose an appropriate file format
Save only in PDF or Word format – ideally Word, but follow the instructions given by the recruiter.
What is an ATS? FAQs
Is a 70% ATS score good?
There's no such thing as a universally "good" ATS score. With hundreds of ATSs on the market, each one operates differently and uses different criteria. Rather than focusing on an arbitrary score, focus on writing a strong CV that will impress recruiters hiring for the type of roles you're interested in.
Can my CV be read by ATS?
Any CV can be stored in the ATS, but for it to be read accurately every time, you should ensure that there are no graphics, icons, tables, columns, or charts. A single column, text-only document is best.
Why is ATS rejecting my CV?
If you're getting immediate rejections to your application, it's likely that the problem is in your responses to the screening questions rather than in your CV. ATSs can send automatic rejections to candidates who don't pass the initial screening. Otherwise, it's likely that your CV is not being rejected by the ATS, but by a human.
The secret to beating the ATS
There’s no great secret to ensuring that your CV ranks highly with an ATS. They don't exist to trick you or eliminate you. A well-considered CV that sells your skills and experience should automatically have the right words in the right structure.
Ask for help
If you want to make sure that your carefully-crafted CV will be parsed accurately by an ATS, why not get a professional CV writer on your team? Word Dragon is looking forward to helping you - just drop me a message.
Updated 2026

Author bio: Jen is a UK-based careers writer with over 15 years' experience in writing CVs for UK professionals. She is a certified member of the British Association of CV Writers, with a Master's degree in English, and has written and edited articles for international businesses.




